Terms (Seller)
Welcome to blueBellTex! blueBellTex is an e-commerce marketplace, with the domain name www.bluebelltex.com and title “blueBellTex” or “blueBellTex”. The following terms and conditions apply to your access to and use of blueBellTex's website, mobile application and other services. You hereby agree that you will use the blueBellTex website, mobile application and other services subject to the following terms and conditions. If you do not agree to accept these terms, please refrain from using the blueBellTex website, mobile application and other services. If any new services and features are added to the blueBellTex Marketplace, these terms will also apply to those services and features.
blueBellTex acts as a means of establishing a connection between buyers and sellers, where the seller displays his products and the user as a buyer is able to purchase the displayed products. Every market has its own product sales center, service and product advertising facility. It also acts as a medium between buyers and sellers.
General Terms:
1. In all cases of buying and selling in the market, the relevant prevailing laws of the country will be applicable.
2. blueBellTex Marketplace shall not attempt to conduct business or marketing of any illegal products that are prohibited under domestic law (MLM).
3. All the details and terms related to products and services should be mentioned clearly in uploading the products in blueBellTex.
4. No intoxicants, explosives or any other prohibited items can be bought and sold in the market.
5. Any purchase or sale of inflammable materials in the marketplace must have a license from the Department of Explosives.
6. Vendors must be licensed by the Department of Drug Administration to sell drugs and medical supplies on the blueBellTex Marketplace.
7. Once the product is ordered in the blueBellTex Marketplace, the seller cannot claim a price higher than the pre-announced price.
8. enerally, the remaining amount due to the seller, minus the marketplace commission, will be paid to the seller within 10 working days of receiving the full price of the product from the buyer. (If no return / refund / exchange request is received for any product delivered by the seller, then the seller will pay the remaining amount due to the seller minus the marketplace commission within a maximum of 14 working days. )
9. In case of uploading the product to the blueBellTex marketplace, the proper description of the product or service to be sold, namely:- product measurement, material, color, shape, quality, price should be clearly mentioned. Provide information that enables identification and quality assessment of the product or service.
10. blueBellTex should be provided for clarity in uploading the product to the market place, if practicable, the product image, video, color, shape, measurement, weight, material etc. and in the case of service, the type of service, service delivery method, measurement qualification (if any) etc. should be provided. A detailed description of the product (brand, model, delivery time etc.) should be given to the buyers so that the buyers can purchase the product or service knowingly.
11. In case of uploading a product to the blueBellTex marketplace, the details of the product's ingredients and content, chemical composition (if possible) etc. must be provided.
12. In the case of product uploading on the blueBellTex marketplace, it must be clearly mentioned whether the use of the seller's product contains any hazardous to human and animal health or harmful to the environment or whether there is a health risk to children.
13. Expired products or merchandise may not be sold or supplied on the blueBellTex Marketplace.
14. In the case of uploading products on the blueBellTex marketplace, the quality control certificate must be mentioned in the product description for products that are required to receive a certificate from a quality control authority.
15. blueBellTex Marketplace complies with copyright protection rules.
16. The seller has to update the stock of the product as soon as each sale process is completed in the blueBellTex marketplace.
17. No counterfeit or adulterated products shall be displayed or sold in the blueBellTex Marketplace.
18. As soon as a seller runs out of stock of any product in the blueBellTex Marketplace, that product must be deleted from the marketplace or discontinued.
19. If a seller wants to offer any kind of offer, discount or any other benefit, it should be clearly mentioned in the product description.
20. Printed bill to be provided at the time of delivery of goods.
21. Products displayed for sale must be handed over to the deliveryman or delivery company within 48 hours of order confirmation. In the case of daily necessities, after the product order is confirmed, the product or product must be handed over to the deliveryman or delivery company within 24 hours.
22. For products which have a warranty or guarantee, a card or digital card containing other conditions including the warranty or guarantee period and place of service receipt and contact details should be supplied with the product.
23. Arrangements should be made to deliver perishable goods as soon as possible.
24. If you have any complaints regarding the services of blueBellTex Marketplace, you can call +880 9678-800843 or email seller@blueBellTex.com/info@blueBellTex.com.
25. If a buyer pays the price in advance through any means (debit, credit card, bank transfer, mobile banking, etc.) and the seller fails to deliver the product within the stipulated time for any reason, then maximum 10 days of payment (relevant amount (excluding the time used by the issuing medium) within which the full amount paid by the buyer must be refunded through the same means (debit card, credit card, bank transfer, mobile banking etc.) through which the payment was made by the buyer. In this case, if there is any charge, it has to be borne by the seller.
Special Terms:
1. Any seller who wants to sell foreign goods must show the foreign goods import permit to the market.
2. If any seller does not add any product within 48 hours of registration, his/her registration will be canceled or suspended.
3. blueBellTex seller has to update his stock regularly.
4. If any product is returned due to the mistakes of the seller, the cost of returning the product and shipping the correct product will be borne by the seller.
5. In the case of order management, when an order is placed or the ordered product is delivered to a courier service or logistics partner, the seller must inform the latest status of the order (such as confirmed/shipped) on blueBellTex seller app or website.
6. Multiple images of the product must be attached.
7. All medicines and medical supplies shall not be displayed for sale in the market until further instructions. If any such product is subsequently offered for sale in the market, the seller will need a license from the Department of Drug Administration to sell such product.
8. If the product ordered is a liquid or fragile product, it must be clearly and prominently indicated on the package during packaging. Use tight sealing and bubble wrap if necessary.
Seller Registration: blueBellTex reserves the full right to approve and determine the registration of those interested in registering as a seller on blueBellTex. By completing the registration, a seller agrees and acknowledges that he will sell goods or provide services in blueBellTex in accordance with the laws of Bangladesh.
Registration Information: blueBellTex Market encourages everyone to register with accurate information. The Seller is responsible for the information provided by the Seller in the registration.
Product Information and Product Quality: blueBellTex encourages all its sellers to sell quality products. All information related to the product is provided by the seller, so the responsibility for product information and quality is the seller's, not blueBellTex marketplaces. However, if there is any evidence of displaying false information/content of the product in the marketplace or harming the buyer with substandard products, blueBellTex will take necessary action against the seller concerned. So as a seller, you must not in any way harm the buyer by displaying false information/content of products or substandard products in the blueBellTex marketplace.
Product Payment Method: Buyers can generally pay the product price through two methods. 1) Online Payment Gateway, 2) Cash on Delivery.
Online Payment Gateway: When the buyers of blueBellTex make payments through the online payment gateway, blueBellTex Marketplace will act as a means of payment for the product between the buyer and the seller. The specified part of the price paid by the buyer will be delivered to the seller after the specified period.
Cash on delivery: In case of cash on delivery, the seller will bear the responsibility of packaging the product, shipping the product etc. Seller shall use blueBellTex’s approved courier service or logistics partner for shipping the product. blueBellTex will act as a marketplace courier service or logistics partner, a means of payment for goods between buyers and sellers.
Product delivery method: After receiving the buyer's order, the seller will send all the ordered products through any courier service or logistics partner approved by the market within a specified day according to the buyer's delivery address. Note that the market and seller will not be responsible for delivery delays due to natural calamities, political unrest, political events, national or public holidays etc.
Product Packaging: Product packaging is the sole responsibility of the market seller. blueBellTex provides its sellers with information and training on product packaging but is not responsible for packaging.
Order Cancellation: blueBellTex reserves the right to cancel any order at its sole discretion. The buyer can cancel the order if he wants (before the delivery is complete) but cannot cancel after the delivery is complete if there is no problem with the product.
Terms (Buyer)
blueBellTex is a multivendor e-commerce marketplace where the seller displays his products and the buyer can purchase the products as per his choice. blueBellTex acts as a buying and selling medium for both buyers and sellers and blueBellTex also sells its own products and services or products that can also be advertised here.
General Terms:
1. All the rules of buying and selling of blueBellTex will be done according to the relevant prevailing laws of the country.
2. All the details and terms related to products and services should be carefully checked while ordering at the market.
3. blueBellTex Marketplace shall not attempt to conduct business or marketing of any illegal products (MLM) that are prohibited under domestic law.
4. No intoxicants, explosives or any other prohibited items can be bought and sold in the blueBellTex Marketplace.
5. Everything will be delivered within 1 to 7 days after ordering from Bazaar Marketplace. Same-day delivery and next-day (within 48 hours) delivery are available in case of emergency
6. The printed bill must be checked while accepting any product ordered from blueBellTex Marketplace.
7. For all products that have a warranty or guarantee, check whether the warranty or guarantee period and other information including the place of service and contact address are provided with the product. Check whether a card or digital card containing other conditions is supplied with the product.
8. If you have any complaints or any information related to the services of blueBellTex Marketplace, please call +880 9678-800843 or email at info@blueBellTex.com
9. Any complaint made by the customer regarding the provision of any product or service of the market will be resolved within 72 hours and will be notified to the customer through phone, e-mail or SMS.
10. Any buyer of the blueBellTex Marketplace can freely give a rating or review of any product.
11. After a buyer completes an order on the blueBellTex Marketplace, if it is not possible to deliver the product according to the buyer's demand due to any reason beyond human control (Force Majeure), the buyer will be informed by phone, SMS, e-mail within 48 hours of placing the order. In this case, a full refund will be given within the next 72 hours.
Buyer Registration: Any person can register as a seller on blueBellTex by following certain rules. If you are a new user, create a new account, provide your personal information when the account creation is complete.
Product Information and Product Quality: blueBellTex encourages all its sellers to sell quality products. All information related to the product is provided by the seller, so the responsibility for product information and quality is the seller's, not the marketplace's. However, if there is any evidence of displaying false information/content of the product in the marketplace or harming the buyer with substandard products, blueBellTex will take necessary action against the seller concerned. So as a seller, you must not in any way harm the buyer by displaying false information/content of products or substandard products in the blueBellTex marketplace.
Product Payment Method: Buyers can generally pay the product price through two methods. 1) Online Payment Gateway, 2) Cash on Delivery.
Online Payment Gateway: When the buyers of blueBellTex make payments through the online payment gateway, blueBellTex Marketplace will act as a means of payment for the product between the buyer and the seller. The specified part of the price paid by the buyer will be delivered to the seller after the specified period.
Cash on Delivery: In case of cash on delivery, the seller will bear the responsibility of packaging the product, shipping the product etc. Seller shall use blueBellTex approved courier service or logistics partner for shipping the product. blueBellTex will act as a marketplace courier service or logistics partner, a means of payment for goods between buyers and sellers.
Product Delivery Method: After receiving the buyer's order, the seller will send all the ordered products through any courier service or logistics partner approved by the market within a specified day according to the buyer's delivery address. Note that the market and seller will not be responsible for delivery delays due to natural calamities, political unrest, political events, national or public holidays etc.
Product Packaging: Product packaging is the sole responsibility of the market seller. blueBellTex provides its sellers with information and training on product packaging but is not responsible for packaging.
Order Cancellation: blueBellTex reserves the right to cancel any order at its sole discretion. The buyer can cancel the order (before the delivery is complete) but not after the delivery is complete if there is no problem with the product.
GUARANTEE OR WARRANTY: blueBellTex provides a guarantee or warranty on the products from its own store (SKB World), the manufacturer guarantees or guarantees the products. If a seller promises to provide after-sales service during the sale of goods, the buyer, according to the agreement executed between both the seller and the buyer,
The seller will undertake the after-sale service of the product. blueBellTex makes no representations or warranties in this regard.
Advertising Terms
1) Unsafe, illegal, discriminatory products or services may not be advertised.
2) Advertisements promoting products, service offers that use false information or deceptive, misleading practices or deceptive advertising of people's money or personal information are strictly prohibited.
3) Advertisements containing shocking, sensational, excessively violent content, obscenity are strictly prohibited. Advertisements about social issues, elections or politics are also prohibited
4) We do not take action against advertiser accounts if the advertiser does not follow the paid advertising standards or our other advertising policies and terms.
5) Brand endorsement, use of brand in advertisement, copyright and trademark etc. shall be under the responsibility of the advertiser. It must be careful while advertising.
6) If you have any complaints or any information related to advertisement, you can call +880 9678-800843 or email support@blueBellTex.com / info@blueBellTex.com.
Terms and conditions regarding product returns, replacements and refunds
The buyer can get a replacement or return in case of product problems such as: product broken, torn, wrong size, product not working, product not matching the information given etc. Therefore, as a seller, you should always be aware of “product broken, torn, wrong size, product not working, product not matching the information provided” etc., otherwise you will be responsible for these issues yourself. In that case, you will replace the product (the correct product instead of the wrong product) or refund the price to the buyer subject to the buyer's claim (price refund) according to the blueBellTex Refund Policy.
Product Return: If the buyer wants to return the product after receiving the ordered product, then the buyer has to apply for the return of the product within 3 days. Product return applications after 3 days will not be accepted
Product Replacement Period: If the buyer returns the product for any of the above reasons (such as broken, torn, wrong size, product does not work, product does not match the information given, etc.) and if the seller replaces the product (the correct product instead of the wrong product) to the buyer If you want to send it, it should be sent within 03 working days.
The return policy will be void in the following cases:
1. If complaints regarding the product are not done and communicated to blueBellTex Customer Care within 72 hours from the time of receipt of the product.
2. Product colors may vary due to photography, light sources or monitor settings.
3. If the product has been used after receipt etc.
Refund: Within 10 working days of product return, all refunds will be made to the customer's blueBellTex account or mobile banking as per the customer's requirement.
Product Replacement Period: If the buyer returns the product due to the above reasons (such as the product broken, torn, wrong size, product not working, the product does not match the information given, etc.) and if the seller replaces the product (correct product instead of the wrong product) to the buyer, more To be sent within 03 working days. And the replaced product will be delivered to the buyer within the next 10 working days
Terms (User Buyer and Seller)
Registration Information: blueBellTex encourages everyone to register with accurate information. The user is responsible for the information that the user registers with.
Account: User creates an account on blueBellTex through his registration process. The User is solely responsible for all activities that the User conducts through its account as a Buyer or Seller. If someone's account comes into someone else's control, they must immediately contact blueBellTex and notify them. In this case, blueBellTex reserves the right to take any decision regarding the said account.
Account Suspension or Cancellation: blueBellTex reserves the right to suspend or cancel your access or account without prior notice.
Customer Service: blueBellTex marketplace provides customer care (call center) facilities to solve any problem of its users.
Complaints about Content: All content of blueBellTex is displayed by sellers on the market. blueBellTex lists products displayed by numerous sellers. It is difficult for the blueBellTex to be aware of the contents of every product listed for sale. blueBellTex works on "complaint, review and takedown" basis. Therefore as a seller, you will never post any content that is illegal, offensive (e.g. sexist content or racist, bigoted, hateful), deceptive, misleading, defamatory, indecent, harassing, libelous, defamatory, obscene, offensive or harmful to third parties or money laundering or gambling. Do not display any content that is related or illegal in any way. Also, if you believe that any content displayed on blueBellTex is illegal, offensive (e.g. sexist content or racist, bigoted, hateful), deceptive, misleading, derogatory, indecent, harassing, defamatory, derogatory, obscene, objectionable to third party, harmful or related to money laundering or gambling or illegal in any way, please notify the market immediately.
Confidentiality: All personal information, data or contracts provided to the Marketplace by User Sellers shall be treated as strictly confidential in accordance with applicable laws and regulations.
Ensuring Continuous Access: blueBellTex makes every effort to maintain consistent, uninterrupted and error-free access to the Site for its users. However, there may be temporary problems in terms of repairs, maintenance, introduction of new facilities or national suspension etc.
User Conduct: Users of blueBellTex must not use blueBellTex website, mobile application and other services in any manner that interferes with or damages blueBellTex website, mobile application and other services. The User must not engage in any activity that may directly or indirectly harm the Market or its employees, officers, agents or any other party.
User Provided Information: The User shall be responsible for all information or related matters submitted by the User (Buyer or Seller) to blueBellTex. So don't submit any kind of false or fake information or anything related.
Trademarks and Copyrights: blueBellTex graphics, logos, service names are trademarked. blueBellTex's logo, software, photos, videos, words, and other marks mentioned on the website are trademarks of the respective jurisdictions. All other trademarks displayed on the blueBellTex site are the property of their respective owners. All this is protected by copyright.
Sellers’ Training: blueBellTex arranges seller training at different times.
Acknowledgement: You acknowledge that you are doing transactions in your full sense and at your own risk.
Contacting blueBellTex: In any case, while contacting blueBellTex, you will provide your valid phone number.
Software Updates: blueBellTex may provide automatic or manual updates at any time without notice to keep its software up to date.